Shipping Policy

Order Processing Time

  • Commitment: We guarantee to process your order within 1 to 3 working days to ensure a timely response to your needs.

International Shipping Time

  • Estimate: After processing, your goods will be shipped internationally via standard transport and are expected to arrive at the destination within 7 to 14 working days.

Shipping Method

  • Service: We offer standard shipping services, partnering with reliable logistics providers to ensure the safe and punctual delivery of your goods.

Customs and Taxes

  • Recipient Responsibility: The destination country may impose customs duties and taxes. These additional charges are not included in the shipping fee and are the responsibility of the recipient.

Receipt and Inspection

  • Inspection: Upon receipt of goods, please inspect the package for any damages and verify that the goods match your order. Contact us promptly if any issues are found.

Customer Service

  • Support: For assistance or any shipping-related inquiries, please feel free to contact our customer service team via email at bryce@mvtrading.shop.

Disclaimer

  • Force Majeure: We assume no responsibility for delays or losses caused by force majeure events.

Shipping Insurance

  • Recommendation: Given the risks inherent in the shipping process, we recommend that customers purchase shipping insurance for their goods.

Order Modification and Cancellation

  • Policy: As we strive to provide rapid processing services, once an order is confirmed, we will begin processing as soon as possible. To modify or cancel an order, please contact us before the end of our order processing time.

Goods Return

  • Return Policy: We understand that there are times when the return of goods is necessary. Our return policy outlines the circumstances under which returns can be accepted, as well as the procedures and conditions involved.