Contact Us

Ouzhi Technology Co Ltd is dedicated to providing an excellent service experience for our customers and values every interaction with them. We welcome any inquiries, suggestions, or feedback and pledge to respond promptly.

Contact Information

• Customer Service Email: bryce@mvtrading.shop
• Contact Phone: +1 9842889091
• Company Address: 3293 BERTHA DRIVE BALDWIN NY 11510

Office Hours

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday, Sunday & Public Holidays: Closed all day

Schedule a Visit

• To avoid waiting time and to ensure you receive the most professional service, we recommend that you make an appointment before your visit via phone or email.

Customer Feedback

• We highly value customer feedback. Every piece of advice from you is crucial to us and will help us continuously improve our service quality.

Customer Service

• Our customer service team consists of experienced professionals dedicated to providing you with detailed consulting and efficient solutions.

Shipping and Delivery

• We offer reliable shipping services to ensure that your orders are delivered safely and on time. We strive to process orders within 1 to 3 working days and work with reputable logistics partners to facilitate international shipping.

Privacy Protection

• We respect and protect our customers’ privacy. We will not disclose your personal information to any third party without your consent.

Legal Statement

• We reserve the right to update our service terms, privacy policy, and legal statements at any time. Please check our website regularly for the latest information.

Payment Methods

• We accept a variety of payment methods, including but not limited to credit cards, debit cards, bank transfers, and popular online payment systems, to meet the needs of different customers.

Language Services

• To better serve our international customers, our team is able to communicate in multiple languages, including English, Chinese, and more.

After-Sales Service

• We provide comprehensive after-sales service, including product warranties, repair services, and return and exchange policies.

Ongoing Support

• We are committed to providing ongoing product support and services after purchase to ensure that you can make the most of our products.

If you have any inquiries regarding your order, product information, shipping, returns, or any other concerns, please do not hesitate to get in touch with us. Our knowledgeable and friendly customer support team will be happy to assist you.